Case Study:

Management Information Systems

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Direct Mail Services
  • Streamline business processes
  • Identify strategic information system requirements
  • Improve manufacturing planning and scheduling
The Solution:
  • Developed flow charts of “As-Is” business processes from the opportunity to remittance through interviews and brainstorming sessions
  • Studied foundation data needed to provide the means for better production scheduling
  • Identified the need for a company-wide integrated system
  • Developed a “To-Be” business process and identified key features of an ERP system
  • Developed preliminary structures for important data and a detailed request for proposal
  • Contacted ERP vendors to conduct customized demonstrations
  • Identified an ERP and compatible APS system to utilize
  • Supported onset of system implementation
Realized Benefits:
  • Documentation of business processes
  • Streamlined business processes
  • Selection of an ERP APS system
  • Improved customer service while minimizing operating costs

“A multidisciplinary team worked together to evaluate, flowchart, and dissect our processes. Every step of our process was questioned. The JDM staff provided the direct mail industry acumen, and ESPI staff brought their expertise in ERP and a fresh external perspective.”

President and CEO. Jetson Direct Mail Services, Inc.