Facilities

Question #5: What is the future-state of your business?

May 9, 2016

by ESPI

The last step before the software review and selection is to define how your business will run in the future. Having a cross-functional team comprised of Decision Makers, Business Process Owners (BPO), Subject Matter Experts (SME) and your external consultant will facilitate this forward-looking discussion.

 

During this process you will have an opportunity to identify which of the “As-Is” processes are truly adding value and which are not. You should eliminate the non-value items from the future-state plans. Again, this is an important place to understand and integrate what your customers are asking for. Integrating the “voice-of-the-customer” in your business processes now can give you a competitive advantage moving forward.
Once you have a proposed future-state document, have everyone, including the company’s leadership, approve the future-state document to confirm all stakeholders are 100% committed to implementing a better system.

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Asa Saidman, from the Chamber, and Scott Palochik, espi Director of Business Development, had an excellent opportunity to speak with Greg Capogna on WDIY about Manufacturing in the Lehigh Valley. The show “On Every Main Street” is hosted by Greg Capogna and discusses the many corners of the Lehigh Valley through the eyes of the Chamber and its affiliates. (Original air-date: 9/9/2019)
 
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